Support

LiveWire Support

LiveWire’s support team provides remote-based cost-effective support solutions to a client-base spanning all North America.  It includes senior support engineers with over 60 years of combined experience in the legal marketplace.  Our focus and mission, from day one, has been the provide top level support to our law firm and corporate legal clients.

  • Private Cloud hosting packages that include:

All Server related support and application upgrades

24/7 Emergency Support

Annual IT reviews

Software licensing audits

Data replication in geo-redundant datacenters

Network penetration testing for security requirements

  • We can package monthly hour banks of time that can be used as needed and do not expire for 2 years.  No more unjustified monthly fees!
  • We can provide many specific services such as backup checks, Intrusion Protection report review, SysLog retention.
  • We can work with you on an as needed basis regardless of whether it’s a simple user issue or a complicated server related problem.